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For a turbocharger or any other item sold on an exchange
basis, the old displaced unit is required back as part of the contract
of sale. You will be advised at the point of sale and on the invoice
if an old unit is required.
New or Reconditioned Exchange Turbochargers
To be acceptable for exchange all old units must conform
to the following specifications:
(1) Be complete and in "off-engine" condition,
(2) Be the same Part Number as the unit supplied,
(3) Rotor assemblies must not be broken or seized.
As soon as you have the old unit removed from the engine, this must
be placed in a sealed bag and packed carefully in a box and well padded.
Ideally you would use the packaging that the new or reconditioned turbo
was sent in. Remember a badly packaged turbocharger could become damaged
in transit making it unsuitable for exchange and incur you a surcharge.
Make sure that the returns note that came with the unit is completed
and put in or secured to the box together with our address on the outside.
Telephone Helena at Turbo Dynamics if your sale contract included the
collection of the old unit and she will arrange for a courier to collect
the parcel from your address. Once the unit arrives back at Turbo Dynamics
it is assessed and if acceptable for exchange your account record is
updated and the sale completed. If for any reason it is not acceptable,
then a surcharge will be levied.
Surcharges
A surcharge invoice shall be raised and is payable if
an old unit is not returned within 30 days of the exchange unit being
supplied and/or if the unit does not meet the above criteria. See current
price list for surcharge rates. All customers will receive at least
two telephone calls and at least one written reminder before the 30
days expire.
If an old unit is returned after a surcharge invoice
is raised, then a credit will be issued but a 15% handling charge will
be deducted. If an old unit is deemed not acceptable for any of the
reasons above, it will be returned and the relevant surcharge will be
applied. For cash sales, the surcharge may be payable at the point of
sale.
If a part is missing (like a wastegate actuator in the
case of a passenger car turbo) then a proportional surcharge will be
levied.

  
Stockists
of 465997-0004 466541-0001 466541-0004 466543-0001 466795-0004 471104-0001
471171-0003 471171-0009 472560-0001 472560-0002 472560-0003 472560-0004
472560-0005 472560-0006 472560-0015 49178-01450 49178-01450 49178-01470
49178-01500 49178-01510 49178-01520 49178-01550 49178-01550 49178-01560
49178-01560 49178-01570 49178-01580 49378-01510 49378-01520 49378-01570
49378-01590 700382-0001 700382-0002 700382-0003 700382-0004 700382-0005
700382-0006 700382-0007 700382-0008 700382-0009 700382-0010 700382-0011
700382-0012 700382-0013 700382-0014 700382-0015 700382-0016 700382-0017
700382-0018 700382-0019 700382-0020 700382-0021 700382-0022 700382-0023
700382-0024 705330-0001 705330-0002 705867-0001 705867-0002 705867-0003
707160-0005 707160-0007 707160-0009 707160-0010 710133-0005 714568-0001
714568-0002 714568-0003 714569-0001 714569-0002 714569-0003 731376-0011
731376-0012 739548-0001 739548-0005 739548-0010 739619-0004 739619-5004S
742581-0001 743347-0001 743347-0002 751451-0001 751470-0001 751470-0002
751470-0003 751470-0004 751473-0006 751473-0013 755270-0001 755270-0002
755270-0003 755542-0001 766431-0001 766431-0002 TD04L TD05H-16G VF22 VF23
VF24 VF28 VF29 VF30 VF34 VF35 VF36 VF37
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